System And Method For Observing Communication Behavior

  • Published: Jun 4, 2009
  • Family: 2
  • Cited Works: 0
  • Cited by: 16
  • Cites: 7
  • Additional Info: Full text
Abstract

A system and method for observing the communication behavior of a user, and analyzing data regarding the user's contacts and community. An electronic message (for example, from the user to a group of contacts) is intercepted and copied; the message content and message data are stored in a database. A contact value is determined (for example, a score is computed) for each contact in the community of the user. Each contact in the community is optionally assigned a ranking. Relationship data (data regarding the user's relationships with the contact and community) is extracted from the message content and message data. Statistics are compiled relating to the user, the contact, and/or the community. A list of contacts is compiled and monitored over time, thereby providing information regarding patterns of the user's behavior.


Claims
Download PDF
Document Preview
Document History
  • Publication: Jun 4, 2009
  • Application: Dec 4, 2007
    US US 95020107 A
  • Priority: Dec 4, 2007
    US US 95020107 A

Sign in to the Lens

Release 5.10.0: Improved patent search performance, saved query alerts, increased user privacy and more!

Improved Search Performance

Upgraded patent search index servers to improve search performance.

Saved Query Alerts.

Improvements to in saved query alerts emails and better formatting of links.

Increased User Privacy.

Removed Google Maps dependency in a Patents Family page.