Abstract
Exemplary voice call payment systems and methods provide parties to a voice call with features for sharing sensitive information over an active voice connection supporting the voice call. An exemplary method includes a voice call payment system detecting, during a voice call between a user of a user device and a representative of a merchant over an active voice connection between the user device and a merchant device of the merchant, a request by the user to submit inaudible payment information to the merchant over the active voice connection as payment in a transaction between the user and the merchant, directing, in response to the request, the user device to acquire the inaudible payment information, and directing, in response to the request, the user device to transmit the inaudible payment information to the merchant device over the active voice connection.
Claims
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A method comprising:
directing, by a voice call payment system and during a voice call between a user of a user device and a representative of a merchant over an active voice connection between the user device and a merchant device of the merchant, the user device to display, on a display screen of the user device during the voice call, a user-selectable payment option in a graphical user interface view, the graphical user interface view comprising a menu of voice call management options displayed together with the user-selectable payment option during the voice call;
detecting, by the voice call payment system and during the voice call, a request by the user to submit inaudible payment information to the merchant over the active voice connection as payment in a transaction between the user and the merchant;
directing, by the voice call payment system and in response to the request, the user device to acquire the inaudible payment information; and
directing, by the voice call payment system and in response to the request, the user device to transmit the inaudible payment information to the merchant device over the active voice connection.
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The method of claim 1,
wherein the detecting of the request by the user to submit the inaudible payment information to the merchant comprises detecting a user selection of the user-selectable payment option in the graphical user interface view.
- (canceled)
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The method of claim 1, further comprising verifying, by the voice call payment system, that the merchant is equipped to receive and process the inaudible payment information by:
directing the user device to transmit a predetermined signal to the merchant device over the active voice connection; and
detecting an acknowledgment received by the user device from the merchant device over the active voice connection.
- The method of claim 1, wherein the directing of the user device to acquire the inaudible payment information comprises directing the user device to retrieve the inaudible payment information from local memory of the user device.
- The method of claim 1, wherein the directing of the user device to acquire the inaudible payment information comprises directing the user device to prompt the user to input the inaudible payment information.
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The method of claim 1, further comprising:
encrypting, by the voice call payment system, the acquired inaudible payment information;
wherein the directing of the user device to transmit the inaudible payment information comprises directing the user device to transmit the encrypted inaudible payment information to the merchant device over the active voice connection.
- The method of claim 1, embodied as computer-executable instructions on at least one non-transitory computer-readable medium.
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A system comprising:
a physical processor; and
a payment management facility that directs the physical processor to:
direct, during a voice call between a user of a user device and a representative of a merchant over an active voice connection between the user device and a merchant device of the merchant, the user device to display, on a display screen of the user device during the voice call, a user-selectable payment option in a graphical user interface view, the graphical user interface view comprising a menu of voice call management options displayed together with the user selectable payment option during the voice call;
detect, during the voice call, a request by the user to submit inaudible payment information to the merchant over the active voice connection as payment in a transaction between the user and the merchant;
direct, in response to the request, the user device to acquire the inaudible payment information; and
direct, in response to the request, the user device to transmit the inaudible payment information to the merchant device over the active voice connection.
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The system of claim 9, wherein
the payment management facility directs the physical processor to detect the request by detecting a user selection of the user-selectable payment option in the graphical user interface view.
- (canceled)
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The system of claim 9, wherein the payment management facility directs the physical processor to verify that the merchant is equipped to receive and process the inaudible payment information by:
directing the user device to transmit a predetermined signal to the merchant device over the active voice connection; and
detecting an acknowledgment received by the user device from the merchant device over the active voice connection.
- The system of claim 9, wherein the payment management facility directs the physical processor to direct the user device to acquire the inaudible payment information by directing the user device to retrieve the inaudible payment information from local memory of the user device.
- The system of claim 9, wherein the payment management facility directs the physical processor to direct the user device to acquire the inaudible payment information by directing the user device to prompt the user to input the inaudible payment information.
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The system of claim 9, wherein:
the payment management facility directs the physical processor to encrypt the acquired inaudible payment information; and
the payment management facility directs the physical processor to direct the user device to transmit the inaudible payment information by directing the user device to transmit the encrypted inaudible payment information to the merchant device over the active voice connection.
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A system comprising:
a physical processor; and
a payment management facility that directs the physical processor to:
detect, during a voice call between a user of a user device and a representative of a merchant over an active voice connection between the user device and a merchant device of the merchant, a request to verify that the merchant is equipped to receive inaudible payment information over the active voice connection, the request transmitted from the user device to the merchant device in response to a user selection of a user-selectable payment option in a graphical user interface view displayed on a display screen of the user device during the voice call, the graphical user interface view comprising a menu of voice call management options displayed together with the user-selectable payment option during the voice call;
direct, in response to the request, the merchant device to transmit, over the active voice connection, a verification that the merchant is equipped to receive the inaudible payment information over the active voice connection;
receive, after the directing of the merchant device to transmit the verification, the inaudible payment information from the user device over the active voice connection; and
process the inaudible payment information as payment in a transaction between the user and the merchant.
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The system of claim 16, wherein the payment management facility directs the physical processor to:
detect the request to verify that the merchant is equipped to receive the inaudible payment information over the active voice connection by monitoring for a predetermined audible signal on the active voice connection; and
direct the merchant device to transmit the verification over the active voice connection by transmitting, to the user device over the active voice connection, an acknowledgement that the predetermined audible signal has been detected.
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The system of claim 16, wherein the payment management facility directs the physical processor to process the inaudible payment information as payment in the transaction between the user and the merchant by:
directing the merchant device to transmit the inaudible payment information to a third-party payment server device;
receiving, from the third-party payment server device, a verification of the inaudible payment information; and
applying the inaudible payment information as payment in the transaction between the user and the merchant.
- The system of claim 16, wherein the physical processor and the payment management facility are implemented in the merchant device.
- The system of claim 16, wherein the physical processor and the payment management facility are implemented in a standalone device disposed in-line with the active voice connection between the user device and the merchant device.
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The method of claim 1, further comprising authenticating, by the voice call payment system, the user;
wherein the directing of the user device to display the user-selectable payment option in the graphical user interface is based on the authenticating of the user.
- The method of claim 21, wherein the authenticating of the user comprises using one or more biometrics to authenticate the user.
Owners (US)
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Verizon Patent And Licensing Inc
(Jun 30 2015)
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Applicants
Inventors
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Jiva Azam
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Caceres Manuel Enrique
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CPC Classifications
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G06Q20/16
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G06Q20/3223
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G06Q20/3272
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G06Q30/0617
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G06Q2220/00
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Document Preview
- Publication: Jan 5, 2017
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Application:
Jun 30, 2015
US 201514788148 A
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Priority:
Jun 30, 2015
US 201514788148 A